Frequently Asked Questions

 Orders are processed within 1–3 business days. Delivery times vary depending on the destination:

• United States: 7–10 business days
• Canada: 7–10 business days
• United Kingdom: 6–9 business days
• Europe: 6–9 business days
• International Orders: 7–12 business days

2. How can I track my order?

Once your order has been shipped, you will receive an email with a tracking number so you can follow your package. Additionally, you can track your order on our website.

3. What if my order arrives damaged?

Please contact us within 25 days of receiving the product and provide photos of the damaged item. We’ll assist you in resolving the issue promptly. If you have any questions or need assistance, feel free to reach out to us at: email: Contact@montessorikidscorner.shop

4. Can I change my shipping address after placing an order?

Once your order is processed and shipped, we cannot change the shipping address. Please double-check your address before confirming your order.

5. How can I ensure my shipping address is correct?
Please double-check your shipping address before completing your order. We are not responsible for incorrect addresses provided. Once the order is shipped, we cannot make changes to the shipping address.

6. Why is my order being shipped in separate packages?

We have multiple warehouses, so your order may be shipped from different locations, resulting in separate packages.

1. What should I do if I receive a damaged item?
If you receive a damaged item, please contact us within 25 days of receiving your order. We will assist you in resolving the issue and send you a replacement or issue a refund.

2. Do I need to pay for return shipping if the item is damaged?
No, if the item is damaged, we will cover the return shipping costs.

3. Can I cancel my order?
Once an order is processed and shipped, it cannot be canceled. Please contact us as soon as possible if you wish to cancel your order, and we will do our best to assist you before it is shipped.

4. What products can only be returned?

Only items that are damaged or defective upon arrival can be returned. If the product is in its original condition and packaging, you may request a return. 

Gift Card

1. How do I use a gift card?
To use a gift card, simply enter the gift card code at checkout. The amount will be deducted from your total order, and any remaining balance can be paid with another payment method.

2. Are payments secure?
Yes, all payments are processed securely through encrypted systems to ensure your personal and payment information is protected.

3. Do you offer payment installments?
Yes, we offer payment installments through Shop Pay. You can choose this option during checkout to split your payment into smaller, manageable installments.

Product Information and Safety

1. Are the products handmade?

Some of our products are handmade, while others are manufactured with high-quality materials by trusted suppliers. Each product description provides more details about how it is made.

2. Are the products safe for children?
All our products are made with safety in mind and comply with relevant safety standards. However, we recommend supervising children during use, especially with smaller items that may pose a choking hazard.

3. Are the products eco-friendly?
We are committed to offering products that are made with environmentally friendly materials. Check the product details for information on its eco-friendly attributes.

4. Are your products suitable for all ages?
Our products are designed for a variety of age groups. Each product page includes age recommendations to help you choose the right product for your needs.